| With the prosperous development of tourism, there are more and more conflicts between tourists and travel agencies and travel agents harm tourists’ rights
Our nation is moving towards the goal of becoming International travel giant, and the travel industry faces both an external competition and internal challenges. How can tourists protect their own rights? In terms of Travel agents how to rise service quality, and avoid disptute? To answer theses questions, our reporter visited National Travel Service Management Department, the people in charge listed ten typical cases which happened in recent years, and made comments on them. These cases sounded a warning for tourists and travel agents.
Case 1:travel agents adopt contract system, contractor flees with found
Case 2:guide abroad on trip without permission, overseas travel office is closed down
case 3:transport company does travel business, tourists are in danger and get no Compensation
Case 4:Tourists can visit mountain ,temples and vendors make traps, collect money in the name of worship…
Case 5:shopping by free will, be cautious to buy jewellery…
Case 6: Visit to Thai and undergoes changes, schedule change adds 1000yuan...
Case 7:domestic agencies guide trip abroad ,license is cancelled...
Case 8:Airplane late and tourists refuse to board, trip is cancelled, Who's responsible…
Case 9:sign travel contract as evidence when dispute happens...
Case 10:sent tour guide for abroad trip, legal duty can't be lost...
Reporter WangYining
From : BeiJing Morning
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